Monthly Archives: January 2015

Going Paperless with MCC—The “Opt-Out” Report

We at MCC want to do everything we can to encourage “going green,” and our ‘paperless’ feature encourages just that!

Those Billers that currently utilize our Bill Presentment feature (upload PDF bill copies to your eBill account) have the ability to offer a paperless option to their payers. Directly from their eBill account with a simple click, bill payers can select to “opt-out” of receiving a mailed paper bill. More specifically, they can opt-out per individual bill type within their account, i.e. they can choose to continue to receive a mailed copy of their Real Estate tax bill, but “opt-out” of their Motor-Vehicle bill, if this is their preferred selection.
Can you, the Biller, keep track of these payers that have ‘opted-out?’ Absolutely! That is one of the reasons why we have created our ‘Opt-Out Report’ located under “Bill Presentment.” Here, you will find a customizable report displaying precise details which includes each bill payer’s name that has opted-out, the ‘File Type’ (i.e. Real Estate, Motor-Vehicle, etc.), a unique identifier to that File Type (for example: if Real Estate, it would include the Property ID), the date the bill payer chose to ‘opt-out’ as well as a status set to “Paperless.” This report, in its organized and customized fashion, can then be passed along to your printer, so it saves you, the Biller, from having to print bills for those who have ‘opt-ed out!’ If you happen to be a client who prints/mails with us here at MCC, we take care of this step entirely for you—this information is processed by MCC before it is printed!
For additional information on utilizing our ‘Opt-Out’ report and going ‘paperless,’ please refer to our “Help” section.

“Modifying a File’s Cut-off Date”

Happy New Year, all!

For some, this wasn’t your first ball game in uploading all of your files amongst the Holiday madness!  For others, it was your first time utilizing our services!  Welcome aboard!

As all of you (hopefully) take a deep *sigh* of relief and relaxation now that your bills are online and in mailboxes, we’d like to take this opportunity to address a frequently asked question:  Can I give tax payers MORE time to pay their bills?  Can I change a file’s cut-off date, even though I’ve already selected one and it’s visible online to our payers?

Yes, you can!  And here’s how:

Sign into your eBill account and select “Bill Presentment” followed by “Modify File.”  Once you are taken to this feature, you will be able to edit the sections accordingly – “File Area” (i.e. Municipal Tax) and “File to Change/Search” (i.e. 2015/Q3 – Real Estate).  Once the desired file has been selected, simply modify your cut-off date & time in the box displayed, and lastly click “Change Cut-off.”  You will be given confirmation that your changes have been saved!

You’re good to go!  You will now see this newly-edited cut-off date within your eBill account, and this will be the cut-off date currently displayed online for all bill payers within that bill file!